This document governs the privacy policy of our website https://florescundinamarca.com.
Our privacy policy informs you what personal data (PD) and non-personal data (NPD) we may collect from you, how we collect it, how we protect it, how we may share it, how you may access and change it, and how you may limit our sharing of it.
Information We Collect
In general, you control the amount and type of information you provide to us when using our website.
We Collect Your Data in the Following Ways:
Automatic Information
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you will visit when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, the name of your Internet service provider, the type of web browser, the type of mobile device, the operating system of your computer, and data about your browsing activity when using our website. We use all this information to analyze trends among our users to help improve our website.
When Entering and Using Our Website
When you enter and use our website and accept cookies, some of these cookies may contain your Data.
Upon User and Member Registration
When a purchase is made as a user or member, we collect your name, email address and other information mentioned.
When Purchasing Products or Services
If you purchase products or services from us, we collect your first name and last name, email address, physical address, telephone number, and other information mentioned.
Website Chat Software
Our website contains chat software that allows visitors to communicate with us live online or offline by email. In some cases, visitors may communicate with us without being members or without purchasing our products and services. When you use this chat software, we may collect some or all of the following information: your email address, first name, last name, location, and any other information you voluntarily choose to provide to us. You should limit the information you provide to us to only what is necessary to answer your questions.
Our Use of Cookies
Our website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.
By accepting our use of cookies, you are giving us, and third parties with whom we partner, permission to place, store, and access some or all of the cookies described below on your computer.
Strictly Necessary Cookies
These cookies are necessary for the proper functioning of the website, such as displaying content, logging in, validating your session, responding to your service requests, and other functions. Most web browsers can be configured to disable the use of cookies. However, if you disable these cookies, you may not be able to access the features on our website properly or at all.
Performance Cookies
These cookies collect information about website usage, such as pages visited, traffic sources, user interests, content management, and other website measurements.
Functionality Cookies
These cookies allow the website to remember a user’s choices, such as language, username, and other personal options, while using the website. They may also be used to provide services, such as allowing a user to make a blog post, listen to audio, or watch videos on the website.
Media Cookies
These cookies may be used to enhance the performance of a website and provide special features and content. They may be placed by third parties that provide services to us or our company.
Advertising or Targeting Cookies
These cookies are typically placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.
Session Cookies
These cookies allow websites to link a user’s actions during a browser session. They may be used for a variety of purposes, such as remembering what a user has placed in their shopping cart while browsing a website. Session cookies also allow users to be recognized as they navigate a website, so that any item or page changes they make are remembered from one page to the next. Session cookies expire after a browser session; therefore, they are not stored long-term.
Persistent Cookies
These cookies are stored on the user’s device between browser sessions, allowing user preferences or actions to be remembered on a site (or, in some cases, across different sites). Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or directing advertising at them.
We may also use cookies to:
- Identify the areas of our website you have visited
- Personalize the content you see on our website
- Analytics for our website
- Target our products or services to you
- Remember your preferences, settings, and login details
- Targeted advertising and serving ads relevant to your interests
- Affiliate advertising
- Allow you to post comments
- Allow you to share content with social media networks
Most web browsers can be configured to disable the use of cookies. However, if you disable these cookies, you may not be able to access the features on our website properly or at all.
Web Beacons
We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect through web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us understand the behavior of our customers, members, and visitors.
Google Analytics Privacy Notice
Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before entering our website. We use the information we obtain from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and improve our website. We have enabled Google Analytics advertising features such as Google Analytics targeting, Google Display Network impression reporting, and Google Analytics demographics and interest reports. Google Analytics only collects the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected with Google Analytics with PD. Although Google Analytics installs a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone other than Google. Our website uses Google Analytics to collect information about the use of our website. To learn more about how Google collects and processes your data, please visit https://www.google.com/policies/privacy/partners/
You can prevent Google Analytics from using your information by disabling it through this link: https://tools.google.com/dlpage/gaoptout
Google Targeted Advertising
Why do I see Google ads for products I have viewed before?
Our website uses a targeted advertising service. Our targeted advertising service is provided by Google and other companies that display our ads on websites across the Internet. With targeted advertising, you may see ads for our products that you have previously reviewed. As an example, suppose you visit a website that sells computers, but do not purchase a computer on your first visit to that website. The website owner could encourage you to revisit their site and buy a computer by showing you their ads again on other websites you visit. We use targeted advertising for similar purposes. For this to happen, Google will read a cookie that is already in your browser or place a cookie in your browser when you visit our site or other sites that use targeted advertising. You can opt out of using Google’s cookies and targeted advertising at this link: https://support.google.com/ads/answer/2662922?hl=en or you can also opt out by using the Network Advertising Initiative opt-out page at: https://optout.networkadvertising.org/#!/
Facebook Targeted Advertising
Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and other websites on the Internet, and use that information to provide measurement services and targeted advertising. With Facebook targeted advertising, you may see our ads on Facebook after visiting our site. For this to happen, Facebook uses a custom audience pixel that is activated when a visitor lands on a web page and a unique ‘cookie’ is placed in their browser. Facebook lookalike audience targeting allows us to display ads on Facebook to people who are similar to those who have already visited or made a purchase from our website. To opt out of Facebook’s collection and use of information for ad targeting, please visit: https://www.facebook.com/help/568137493302217
Hotjar Tracking
We use Hotjar.com to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience, such as how much time they spend on which pages, which links they choose to click, what they like and dislike, etc., and this allows us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data about our users’ behavior and their devices (in particular the device’s IP address (captured and stored only in anonymous form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymous user profile. Neither Hotjar nor we use this information to identify individual users or to combine it with additional data about an individual user. For more information, please consult Hotjar’s privacy policy by clicking on this link.
You can opt out of the creation of a user profile, the storage of Hotjar data about your use of our website, and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
How Is Your Information Used?
We use the information we receive from you to:
- Provide the products and services you have requested or purchased from us
- Personalize and tailor our content
- Make improvements to our website
- Contact you with updates about our website
- Resolve issues and disputes
- Contact you with marketing and advertising we believe may be of interest to you
- Communications and Emails
Emails and Communications
When we communicate with you about our website, we will use the email address you provided when you registered as a member or user. We may also send you emails with promotional information about our website or offers from us or our affiliates, unless you have opted out of receiving such information. You may change your contact preferences at any time through your account or by sending us an email with your request to: info@florescundinamarca.com
Sharing Information with Affiliates and Other Third Parties
We do not sell or rent your PD to third parties for marketing purposes. However, for data aggregation purposes, we may use your NPD, which could be sold to other parties at our discretion. Any such data aggregation would not contain any of your PD. We may provide your PD to third-party service providers we hire to provide services to us. These third-party service providers may include, but are not limited to: payment processors, web analytics companies, advertising networks, call centers, data management services, help desk service providers, accountants, law firms, auditors, email and shopping cart service providers, and shipping companies.
Sharing Information for Credit Assessment, Scoring, and Fraud Prevention
We use third-party companies such as www.threatmetrix.com and https://www.emailage.com to obtain automated credit assessments, scoring, and fraud protection based on automated decision-making.
Sharing Information with Facebook and Google for Commercial Purposes
We may share your PD with third parties for similar audience marketing purposes. Similar audience advertising is also called lookalike audience marketing. The third parties with whom we share your PD for this type of marketing include Facebook and/or Google. Using your PD for similar audience advertising helps us find new audiences (users and customers) based on interests similar to yours, and this helps us improve our advertising services. For this type of marketing, your PD is only shared with Facebook and Google. By using our website and accepting our privacy notice, you are giving your consent for your PD to be used for the marketing purposes described in this section.
Legal Obligation to Disclose Information
We may be legally required to disclose your PD if such disclosure is: (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations or enforce our Legal Terms; (d) necessary to protect us from legal actions or claims by third parties, including you and other users or members; or (e) necessary to protect the legal rights, personal/real property rights, or personal safety of our company, users, employees, and affiliates.
Disclosures to Assignees
If our company is sold or merged in whole or in part with another company that would become responsible for providing the website to you, we retain the right to transfer your PD to the new controller. The new company would retain the right to use your PD in accordance with the terms of this privacy notice, as well as any changes to this privacy notice instituted by the new controller. We also retain the right to transfer your PD if our company files for bankruptcy and some or all of our assets are sold to another person or company.
Community Discussion Boards
Our website may offer the ability for users to communicate with each other through online community discussion boards or other mechanisms. We do not filter or monitor what is posted in such discussion forums. If you decide to post in these discussion forums, you should be careful when exposing any PD, as such information is not protected by our privacy notice nor are we responsible if you choose to disclose your PD through such posts. In addition, the PD that you post on our website for disclosure could be made available worldwide through the Internet. We cannot prevent the use or misuse of such information by third parties.
Retaining and Destroying Your PD
We will retain the information we collect from you (including your PD) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic form, on paper, or in a combination of both. When your information is no longer needed, we will destroy, erase, or delete it.
Updating Your PD
You can update your PD using the services found on our website. If no such services exist, you can contact us using the contact information found at the top of this notice and we will assist you. However, we may retain your PD as necessary to enforce our agreements and comply with all legal obligations.
Revoking Your Consent to Use Your PD
You have the right to revoke your consent for us to use your PD at any time. Such opt-out will not affect disclosures permitted by law, which include but are not limited to: (i) disclosures to affiliates and business partners, (ii) disclosures to third-party service providers that provide certain services for our business, such as credit card processing, computer system services, shipping, data management services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to government agencies or law enforcement bodies, or as required by law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you choose to enter, or third-party offers you choose to accept. If you wish to revoke your consent for us to use your PD, please send us an email with your request to: info@florescundinamarca.com
Protection of Third-Party Privacy Rights
If any post you make on our website contains information about third parties, you must ensure that you have permission to include that information in your post. While we are not legally responsible for the actions of our users, if such posts violate the privacy rights of others, we will remove posts about which we receive notifications.
Do Not Track Settings
Some web browsers have settings that allow you to request that our website not track your movement within our website. Our website does not accept such settings when transmitted and detected by our website. You can disable tracking features and other security settings in your browser by consulting your web browser’s user manual.
Links to Other Sites
Our website may contain links to other websites. These websites are not under our control and are not subject to our privacy notice. These websites likely have their own privacy notices. We are not responsible for these websites and provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites is solely at your own risk. It is your responsibility to verify the privacy notices of these websites to see how they treat your PD.
Protection of Children’s Privacy
Although our website is not designed to be used by anyone under the age of 18, we realize that persons under the age of 16 may attempt to access our website. We do not knowingly collect PD from persons under the age of 16. If you are a parent or guardian and believe your child is using our website, please contact us. Before deleting any information, we may request proof of identification to prevent malicious deletion of account information. If we discover that a minor is accessing our website, we will delete their information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor have any responsibility to do so.
Our Email Policy
You can always opt out of receiving further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any non-affiliated third party without your permission, except in the sale or transfer of our company, or if our company files for bankruptcy.
Our Security Policy
We have built our website using industry-standard security measures and authentication tools to protect the security of your PD. We and the third parties that provide services to us also maintain technical and physical safeguards to protect your PD. When we collect your credit card information through our website, we will encrypt it before it travels over the Internet using industry-standard technology to conduct secure online transactions. Unfortunately, we cannot guarantee against the loss or misuse of your PD or secure data transmission over the Internet due to its nature.
We strongly recommend that you protect any Password you may have for our website and not share it with anyone. You should always log out of our website when you have finished using it, especially if you are sharing or using a computer in a public place.
Use of Your Credit Card
You may need to provide a credit card to purchase products and services from our website. We use third-party payment processing services and have no control over these services. We use commercially reasonable efforts to ensure that your credit card number is kept strictly confidential, using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and accept that we are in no way responsible for misuse of your credit card number.
Transfer of PD from the European Union
The PD we collect from you may be stored, processed, and transferred between any of the countries in which we operate. The European Union has not found that the United States and some other countries have an adequate level of PD protection under Article 45 of the GDPR. Our company relies on derogations for specific situations, as defined in Article 49 of the GDPR. For European Union customers and users, with your consent, your PD may be transferred outside the European Union to the United States. We will use your PD to provide the goods, services, and/or information you request from us to perform a contract with you or to satisfy a legitimate interest of our company in a manner that does not override your freedoms and rights. Wherever we transfer, process, or store your PD, we will take reasonable steps to protect it. We will use the information we collect from you in accordance with our privacy notice. By using our website, services, or products, you consent to the transfers of your PD described in this section.
Changes to Our Privacy Policy
florescundinamarca.com reserves the right to modify this Privacy Policy at any time. If our company decides to change this privacy notice, we will post those changes on our website so that our users and customers are always aware of the information we collect, process, and disclose. If at any time we decide to disclose or use your PD in a method different from that specified at the time it was collected, we will send you notice via email (will be sent to the email address registered on your account). Otherwise, we will use and disclose our users’ and customers’ PD in accordance with the privacy notice in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change.
Privacy Notice Questions
If you have any questions about our privacy notice, please contact us using any of our customer service channels.